• Busting the Mehrabian Myth Busting the Mehrabian Myth


The quality of a therapeutic relationship depends on the ability of the healthcare provider to communicate effectively. The term "therapeutic communication" is often used in the field of nursing; however, the process isn't limited to nursing. Other healthcare professionals can implement the strategies of communicating in a therapeutic manner.
Facilitates Client Autonomy
Therapeutic communication techniques, such as active listening, infer autonomy or independence on the patient or client. Rather than making assumptions about the client who is almost a stranger, the healthcare professional facilitates therapeutic expression. The client, ideally, will then become more comfortable sharing potentially difficult information.
Creates a Nonjudgmental Environment
Perhaps the most important characteristic of a therapeutic relationship is the development of trust. Trust facilitates constructive communication; it also encourages confidence and autonomy. Being nonjudgmental is necessary in verbal and nonverbal communication. Provides the Professional with a Holistic View of Their Client An individual does not usually exist without a network of family, friends and healthcare professionals.
Unconscious Influence by the Professional
It's human nature to want to infer some part of yourself into an interaction; however, in order for therapeutic communication to occur, it's important to temper your influence. Therapeutic communication requires maintaining an acute awareness of what is being said as well as any nsonverbal cues.


Reflective Discussion

Enhancing Communication

Handling Aggressive Behaviours